Registered Care Homes

Responsive therapeutic homes with round-the-clock care and structured support

Overview

Our registered care homes provide round-the-clock care and support in warm, therapeutic environments with meaningful daily activity and, where appropriate, structured step-down plans towards greater independence.

24-hour support team on site
Registered Manager on call 24 hours
CQC registered for mental health care
Personalised support plans

Structured therapeutic activities
MDT oversight and collaboration
Safe, homely environment
Clear care pathways

Often a Good Fit For

People stepping down from hospital or those who need continuous 24/7 support. Suitable for people with enduring mental health issues who’ve been cycling in and out of hospital and would benefit from a stable, therapeutic home.

We also accept individuals with forensic histories who need a structured, well-supervised environment with clear boundaries and multidisciplinary oversight.

Typical Resident Profile:

Clinical Presentation

Treatment-resistant psychosis
Schizophrenia or bipolar disorder
Complex mental health needs requiring 24/7 oversight
History of hospital admissions
Benefit from structured therapeutic environment

Support Needs

Require continuous on-site staff presence
Need support with daily living activities
Benefit from structured routines
Require medication supervision
Require relapse prevention monitoring

Risk Level

Moderate to high risk (manageable with 24/7 support)
May have forensic history (following MDT review)
Require clear boundaries and supervision

Current Situation

Hospital discharge/step-down
Failed placements elsewhere
Need for stable, long-term therapeutic home

What to Expect

Daily Life:

Residents live in a genuine home environment with their own bedroom, access to communal spaces, and a structured but flexible daily routine. Our approach balances therapeutic support with personal freedom.

Support Approach

Personalised care plans co-created with each resident
Keyworker system for consistent relationships
Digital care planning for clear documentation
Regular MDT meetings and care reviews
Activities tailored to individual interests and goals
Family involvement encouraged (with resident consent)

Staffing Model

Waking staff on duty 24/7
Registered Manager on call 24 hours
Regular supervision and clinical input
Trained in trauma-informed, person-centred care

Therapeutic Activities

One-to-one keyworker sessions
Group activities (physical and mental health-based)
Community access and social integration
Life skills development
Recovery-focused goal setting

Next Steps in Your Journey

Some journeys are about stability, not living alone; we focus on stability, quality of life, and fewer crises. Some residents will move on to 24-hour Supported Living when they’re ready.

Typical Progression Indicators:

Sustained period of stability
Reduced crisis episodes
Increased independence in daily living
Effective relapse intervention plan
Resident expresses readiness for more independence

Not Ready for This Level?

If registered care feels too intensive, explore our other pathways. However, this level provides the most comprehensive support and is often the best starting point for complex needs.

Step-Up Available:

If needs increase at any stage of the placement, residents can be supported by additional 1:1 hours, as required and agreed.

24-Hour Supported Living →

I’ve been at Shila House for five years. The staff were really kind—they ensured I felt safe and secure. I feel safe and supported here. My dream now is to travel to Southend-on-Sea for a holiday. I hope the staff can support me in making this dream come true.

Peter (Shila House)