Floating Support

Overview

Flexible visits in your own home or community (e.g., daily / weekly check-ins, goal reviews, tenancy sustainment, relapse-prevention).

Your own home/tenancy in the community
Flexible visit schedule (daily, weekly or as agreed)
Light-touch support
Goal-focused interventions

Tenancy sustainment support
Relapse prevention planning
Maximum independence
Step-up available if needs change

What Floating Support Includes

Support Visits Typically Cover:

Daily / Weekly check-ins and wellbeing monitoring
Goal reviews and progress tracking
Tenancy sustainment (rent, utilities, housing issues)
Relapse prevention monitoring
Appointment reminders or accompaniment (as needed)
Community integration support
Benefits and financial management (light-touch)
Connection to community resources

Visit Frequency:

Flexible based on need—typically weekly, fortnightly or monthly. Can be adjusted as circumstances change.

Often a Good Fit For

People who can maintain a tenancy and manage daily living independently but benefit from light-touch input to stay on track and prevent another crisis or readmission.

Typical Resident Profile:

Clinical Presentation

Enduring mental health condition (well-managed)
Long history of stability
Strong self-awareness and insight
Established self-management strategies

Support Needs

Light-touch check-ins to maintain progress
Occasional practical assistance
Someone to notice early warning signs
Tenancy sustainment support
Goal accountability
Safety net to prevent escalation

Risk Level

Very low and predictable risk
Long period of stability (typically 12+ months)
Strong understanding of relapse indicators
Proactive about seeking help when needed

Independent Level

Fully independent in daily living
Maintain own tenancy/accommodation
Manage personal care, finances, appointments independently
Strong community connections
Need minimal support

Current Situation

Stepping down from 9-5 supported living
Living independently but want safety net
History shows light-touch input prevents relapse
Ready for near-full independence

What to Expect

Daily Life:

You live completely independently in your own home in the community. Staff visit at agreed times (daily, weekly, fortnightly, or as needed) for check-ins, goal reviews, and light support. Between visits, you manage everything independently.

Support Approach

Flexible, person-centred visits
Focus on prevention rather than intervention
Goal-oriented discussions
Early warning sign monitoring
Tenancy sustainment and community integration
Step-up available immediately if needs change

Staffing Model

Named support worker
Scheduled visits (frequency agreed with you)
Phone/email contact between visits if needed
Manager oversight and review

What Makes This Different from 9-5 Support

Much less frequent contact
Light-touch rather than structured support
Focus on maintaining independence, not building skills
You’re fully self-managing with occasional check-ins

What Makes This Different from Full Independence

Regular structured check-ins maintain progress
Someone notices if things slip
Tenancy sustainment support prevents crisis
Step-up pathway available if needed

Next Steps in Your Journey

When residents consistently maintain stability, manage all aspects of daily living independently, and feel confident without regular check-ins, support can be tailored off and / or move on to a fully independent community flat be sought . However, step-up is always available if circumstances change.

Typical Progression Indicators:

Sustained stability (18+ months)
Strong community support networks in place
Consistent self-management of all daily tasks
Confident managing without regular visits
Clear understanding of how to access help if needed

Typical Next Step:
Fully independent living (support discharged), with step-up available if needs change.

Step-Up Always Available:
Life changes. If your circumstances shift or support needs increase, you can step back up to 9-5 Supported Living or any previous pathway level.

Previous Pathway: ← 9-5 Supported Living

I’ve lived at Stafford Close for five years, and my journey has been amazing. This move allowed me to break free from a destructive lifestyle. I’ve reconnected with my family and left drug use behind. The staff have become like family.

Karen (Floating Support)