9-5 Supported Living

Independent living with planned daytime support only

Part of Our Care Pathway: Stage 3

Overview

Independent living with planned daytime support (e.g., medication prompts, budgeting, appointments, community engagement). No overnight staff on site; on-call as agreed.

Your own independent accommodation
Planned daytime support visits only
No overnight staff presence
On-call support as agreed

Medication and appointment support
Budgeting and life skills assistance
Community integration focus
Maximum independence with safety net

Often a Good Fit For

People whose risks are low and predictable, who sleep safely without on-site staff, and whose recent history shows they manage well with planned daytime input only.

It suits those who are continuing to build confidence, creating routines and establishing community links. Those who need specific focused daytime support (medication, budgeting, appointments) and want to progress on track and avoid escalation.

Typical Resident Profile:

Clinical Presentation

Enduring mental health condition (stable)
Clear understanding of own mental health triggers
Established relapse prevention plan
History of managing well with daytime input

Support Needs

Need planned support visits
Benefit from medication prompts and checks
Require help with budgeting and financial management
Need appointment accompaniment or reminders
Benefit from community engagement support
Occasional practical assistance (shopping, cooking, etc.)

Risk Level

Low and predictable risk
Safe overnight without staff presence
No recent crisis episodes (typically 6+ months stable)
Clear early warning signs identified and understood

Independent Level

Manage personal care independently
Can be alone safely for extended periods
Take initiative with daily living tasks
Have (or are building) community connections
Sleep safely through the night

Current Situation

Stepping down from 24-hour supported living
Need more than floating support but not overnight staff
History shows daytime input keeps things on track
Ready for greater independence but need structure

What to Expect

Daily Life:

You live independently in your own accommodation. Staff are onsite during office hours and visit during agreed time to provide support with specific tasks. You manage your own routines, meals, and daily activities independently.

Support Approach

Pre-planned support visits (e.g., Mon-Fri 9am-5pm)
Focused support: medication, appointments, budgeting
Keyworker check-ins and goal reviews
Community activities and social integration
On-call support for emergencies (as agreed)
Digital care planning for consistency

Staffing Model

All-day support 7 days a week by support team
Manager on call 24 hours
No overnight staff on site
Scheduled visits

What Makes This Different from 24-Hour Support

No staff presence overnight
Greater independence and personal responsibility
Support is scheduled, not spontaneous
Focus on maintaining skills rather than building them

What Makes This Different from Floating Support

More frequent, structured support visits
Still building towards full independence
More intensive than light-touch check-ins
Daytime support available daily if needed

Next Steps in Your Journey

When residents consistently manage well with daytime support, maintain stability, and feel confident living independently, they may be ready for Floating Support—flexible light-touch community visits that maintain progress without daily structure.

Typical Progression Indicators:

Sustained stability (12+ months)
Minimal support needed during visits
Strong community connections established
Confident self-management of daily living
Rarely use on-call support
Residents feel ready for less frequent contact

Previous Pathway: ← 24-Hour Supported Living

Next Pathway: → Floating Support

Step-Up Available: If needs increase, residents can step back to 24-hour supported living.

Four years ago, I walked into Poynter Road, a shell of the person I am today. With the unwavering support of the staff, I’ve undergone a transformation I never thought possible. Today, I’m actively volunteering and making fitness a priority. I have every confidence I’ll achieve my dreams.

Sean (Poynter Road)