24-Hour Supported Living

Independent living with your own tenancy and staff on-site 24/7

Part of Our Care Pathway: Stage 2

Overview

Homely settings where people live more independently with their own tenancy/room and staff on site 24/7. Support is tailored, with night cover and planned daytime routines.

Often a Good Fit For

Adults with enduring mental health needs such as schizophrenia, bipolar disorder, complex depression, dual diagnoses, who are currently stable, with a clear relapse plan.

They are mostly independent in daily living, but need staff on site for reassurance, prompting, structure and routine. Risk should be low to moderate, with agreed boundaries in place; the focus is steady routines, community participation and building confidence at a pace that feels safe.

Typical Resident Profile:

Clinical Presentation
  • Schizophrenia, bipolar disorder, complex depression or dual diagnosis
  • Currently stable with clear relapse indicators identified
  • Mostly independent in daily living skills
  • Benefits from structure, routine and on-site reassurance
Support Needs
  • Need staff available 24/7 but don’t require constant oversight
  • Benefit from prompting with medication, meals, hygiene
  • Need support with community access and social integration
  • Require structured daily routines
  • May need night-time reassurance or support
Risk Level
  • Low to moderate risk
  • Predictable with clear warning signs
  • Agreed boundaries and risk management in place
  • No active safeguarding concerns
Current Situation
  • Stepping down from registered care
  • Need more than daytime-only support
  • History of failed independent placements
  • Benefit from knowing staff are always available

What to Expect

Daily Life:

Residents have their own tenancy or private room with greater independence than registered care. You manage your own space while knowing staff are always nearby for support, prompting or reassurance.

Support Approach
  • Tailored support plans based on individual goals
  • Staff available 24/7 (sleep – in night cover)
  • Planned daytime activities and community access
  • Keyworker system for consistent relationships
  • Digital care planning with clear relapse prevention strategies
  • Regular goal reviews and care planning meetings
Staffing Model
  • Staff on site 24/7
  • Sleeping night shift
  • Manager on call 24 hours
  • Trained in mental health support and trauma-informed care
What Makes This Different from Registered Care:
  • More independence and privacy (own tenancy/room)
  • Less intensive oversight
  • Greater personal responsibility
  • Focus on skill-building and confidence
What Makes This Different from 9-5 Support:
  • Staff presence overnight
  • More structured support
  • Greater reassurance available
  • Suitable for residents who aren’t yet safe alone at night

Next Steps in Your Journey

When residents demonstrate sustained stability, confidence in managing overnight alone, and consistent engagement with daytime support, they may be ready to move to 9-5 Supported Living.

Typical Progression Indicators:

  • Sleeping safely through the night without staff intervention
  • Managing personal care independently
  • Low and predictable risk
  • Established community connections
  • Clear relapse prevention strategies in place
  • Resident feels ready for next level

Step-Up Available: If needs increase, residents can step back to registered care or increase support intensity.

Before supported living, I spent time in a mental health ward and felt unsure about my future. Joining Baytree Careโ€™s supported living service helped me rebuild my confidence with the support of staff and my family. I returned to education and completed my first year of a BTEC course with a distinction. Today, I feel supported, proud of my progress, and hopeful about what lies ahead.

Lucy (Northumberland House)

How to Refer to 24-Hour Supported Living

Referral Considerations:

Our 24-Hour Supported Living Services

From registered care to supported living, we offer a range of homes at different stages of your journey towards independence.

Reservoir Road, N14 | 6 beds + step-down flat

Key Features

En-suite bedrooms

Spacious garden

self-contained transition flat

Ballards Lane, N12 | 12 beds (3-bed communal flat + 4 individual 1-bed flats)

Key Features

Mix of communal and independent living options

Northumberland Road, EN5 | 10 studio flats

Key Features

Newly refurbished

Dedicated Activities Space

Individual Studios