About Baytree Care
Providing exceptional Mental Health services with dignity, respect and empathetic care.
About Us
Founded in 1997, Baytree has grown into a trusted provider of mental health residential care and supported living across North London.
Our work is grounded in the belief that stability creates possibility. We recognise that many of the individuals we support have experienced disruption or repeated change. Consistency, clear boundaries and skilled support form the foundation of our approach.
We do not believe in one-size-fits-all solutions. Each person’s history, strengths and pace of development are different. By creating the right conditions — safety, structure and time — we support individuals to regain confidence and gradually flourish.
Over more than two decades, we have built strong partnerships with commissioners, clinical teams and families, focusing on thoughtful placements and long-term sustainability.
Our Philosophy
Mental health care is more than a service; it is a collaborative responsibility. We work in close partnership with individuals, families, commissioners and clinical teams to provide consistent, well-considered support.
We provide a trauma-informed approach for individuals who may have experienced hospital admissions or repeated placement breakdown. A person’s history informs our planning, but it does not limit their potential
Support plans are developed collaboratively, with clear goals aligned to each individual’s strengths and long-term aspirations.
Digital care planning systems promote consistency, transparency and shared oversight. We focus on realistic, meaningful outcomes that support sustained independence.
Our team is highly experienced in mental health care, with occupational therapy provision, clinical psychologist supervision and dedicated assistant psychologists.
Our Core Values
Our values guide how we make decisions, work with others and support individuals every day.
Compassion
We strive to ensure that every interaction with our service users reflects empathy, understanding and authentic presence.
Empowerment
We encourage the service user voice, choice and independence within best practice support.
Innovation
We learn from experience and use technology and creative ideas to enhance care provision.
Excellence
We pursue high standards and deliver continuous improvement within our robust mental health expertise.
Meet Our Leadership Team
Our team brings extensive experience in mental health care, providing strategic oversight, clinical awareness and operational accountability across all services.
Dr Neha Mistry
Chief Executive Officer
GP with over 15 years’ experience in mental health, bringing cross-sector clinical insight and strong partnership working with local authorities, social workers and primary care.
Michelle Crouch
Managing Director
Over 35 years’ experience in mental health, leading complex multi-site services with strong regulatory performance, workforce stability and operational excellence.
Lauretta Adjei
Director of Operations
Over 20 years’ experience leading residential and mental health services, ensuring safe, consistent and well-governed operations.
Maxine Jacks
Property Manager
Overseeing property safety, maintenance and compliance to ensure secure and well-maintained environments.
Bukky Ogunlana
CQC – Registered Manager
Registered Manager of Shila House (Enfield)
Adeola Babatunde
CQC – Registered Manager
Registered Manager of Baytree Lodge (Barnet)
Speak With Our Team
If you would like to learn more about our services or discuss a potential placement, we welcome the opportunity to speak with you. We are happy to arrange a visit or have an initial, informal conversation to explore what may be appropriate.